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Screenshots & Annotations

How to Blur Text in a Screenshot

Most screenshots shared inside a SaaS team (help docs, support replies, bug reports) have something on screen that shouldn't be public. A customer's email. The Slack notification that just popped up. A session token in the address bar. Blurring it before you share is faster, and safer, than cropping the image and hoping nothing leaked.

Here's how to do it in Pixelmatic's free screenshot editor. No install, no upload, just a free account.

The fast version

  1. Open the editor and capture, paste, or drop your screenshot in.
  2. Pick the mask tool from the annotation toolbar.
  3. Drag a rectangle over the text you want to hide.
  4. Resize until you've covered everything sensitive.
  5. Export the PNG.

The blur is rendered into the exported image, not just a layer sitting on top, so once it's exported, what was underneath is gone. No "right-click, inspect element" trick will recover it.

[ VIDEO PLACEHOLDER ]
Short loop (10 to 20 seconds) showing: paste a screenshot containing
a fake customer email and a fake API key, select the mask tool, drag
rectangles over both, export. Should make the workflow obvious
without narration.

Alt text: Blurring a customer email and API key in a screenshot
using Pixelmatic's mask tool.

When you'd reach for this

  • Help-doc screenshots. Most of your in-app screenshots will show a real-looking user account. Blur the email, blur the org name, and ship it.
  • Support replies. When you're answering a customer with a screenshot from inside their account, blur anything that isn't the thing you're showing them.
  • Bug reports. Engineers don't need to see your customer's PII to reproduce the bug. Blur it, file the ticket.
  • Launch posts. Before you share that screenshot of your dashboard, it's worth a quick check that the demo data isn't actually a real user's data.

Why "before you share" matters

Once a screenshot leaves your machine (Slack, email, an external tool), you've lost control of it. Blurring after the fact is a different, and harder, problem. You have to find every copy, replace it, and hope nobody downloaded the original. Doing it once, in the editor, before export, is generally the safest way to handle it.

What about cropping instead?

Cropping works when the sensitive area is at the edge of the screenshot. You're not really hiding anything there, just removing it. The moment the sensitive content sits in the middle of what you need to show (an email in a row of a table, a password field next to a button you're pointing at), cropping breaks the screenshot. Blur lets you keep the layout intact.

Try it now in the free screenshot editor →